Take the first step ..
Make an appointment
- Call Bev to discuss any questions you have
Bev is my trusted personal assistant. Call Bev on 0404-733-782 as many times as you want to, and she will help you feel comfortable and at ease, and will answer any questions you have about the clinic and what to expect during your visits.
- Make an appointment
When you are ready to make an appointment, call Bev on 0404-733-782 and she will arrange it with you.
- Come to the clinic for your appointment
When you come to your appointment at the clinic, Bev will welcome you, offer you a treat and a drink, and help you to feel at ease.
Protecting your privacy is of the utmost importance.
All psychological services maintain confidentiality for all clients seen. Clinical records cannot be accessed by any third party without written consent. All services are in accordance with state laws.
Information revealed in therapy, even the information that you have made an appointment, is not disclosed to others unless you provide written authorisation for that information to be released.
The exceptions to this practice are:
- When the psychologist believes you present an imminent danger to yourself or others.
- When the life or safety of a readily identifiable third person is endangered.
- When the psychologist believes that a child or vulnerable adult is being subjected to abuse, neglect or exploitation.
- When disclosure is made necessary by legal proceedings.
- When a client becomes gravely disabled.
- If you are a minor (under the age of 18).
Clients are encouraged to address any questions or concerns about this important issue during the initial session.
Please note that e-mail is not a confidential medium for communication. Because we are concerned about protecting our clients’ privacy and cannot ensure confidentiality of e-mail communication, Kelvin does not use e-mail to discuss clients’ clinical issues.
Yes many clients can claim a medicare rebate.
In order to claim a Medicare rebate you need to make an appointment with your GP who will conduct an assessment. If you meet the relevant criteria, the GP will complete a Mental Health Care Plan which can provide access of up to 10 rebates within one calendar year.
If you are claiming a rebate under the Mental Health Care Plan it is a requirement that your GP receives a summary report after 6 sessions. This report contains general information about the presenting problems and what assessment and treatment methods have been implemented. Once your GP has received the progress report, a further 4 sessions can be activated after you have reviewed your progress with your GP.
Yes, we have many patients who came to us as private referrals.
A private referral is where you refer yourself without speaking to a GP.
Private referrals do not require a mental health plan for you to see Kelvin and do not have the same restrictions that a Medicare referral has, however there is no rebate available.
Many of our clients came to us as WorkCover referrals.
WorkCover referrals require an assessment from your general practitioner that pertains to work related incident/s that consequently result in psychological injury.
Just like a physical injury a psychological injury left untreated can result in long term psychological issues. It is recommended that if you have been subjected to a psychological injury that you consult with your general practitioner and follow the claims process for treatment as soon as practical.
Level 1 Watkins Medical Centre
225 Wickham Terrace, Spring Hill QLD 4000
0404 733 782